If any of your questions are not answered below, please contact us.
Will I receive a confirmation of my entry?
Yes. Once your payment has been received, we will send you a confirmation email of your entry into the race you entered. If you have not received this email, you are not entered. If you have been charged for the entry fee, and have not received our confirmation email, please contact us.
Do I need a triathlon day licence?
Triathlon South Africa requires that all athletes have a day licence to compete. This is to cover your public liability insurance for the day. The cost of the day licence is added to your entry fee during the entry process. If you are registered with TSA, you already have a licence. For more information please contact TSA directly www.triathlonsa.co.za
My confirmation email states that I’m entered into the incorrect age category, how do I correct this?
Your age is based on the date of birth you supplied when you entered. Age category is determined by your age at 31st December 2016 (or year of the event) and not your age on race day. If your age category is incorrect, please contact us.
I cannot participate in an event can I be refunded?
Our cancellation and refunds policy is as follows:
- 8 weeks before 75% refund of entry fee
- 6 weeks before 50% refund of entry fee
- 4 weeks before 25% refund of entry fee
- Any date less than 4 weeks before the race, 0% refund
- Please note that refunds are entirely at the discretion of the Directors
I cannot participate in an event can I offer my place to some one else?
Under no circumstances can you let someone else race using your entry. You are not allowed to sell or transfer your entry to another person. Please contact us if you are unable to participate.
How do I enter an event?
All events on the Trinity Sport calendar can be entered on our website. Your entry will not be confirmed until payment is received.
How do I know the events are safe?
All events listed by Trinity Sports undergo strict safety assessments – from water quality, to route submissions to local authorities, crowd safety and medical provisioning. We use experienced lifeguards for the swim course and have marshals on the bike and run courses. Should you need further information about a particular event, and its safety assessments, please contact us.
Are events suitable for disabled triathletes?
Yes. If you are a disabled athlete, please contact us so we can assist with your entry or provide you with further information.
Can I enter as a team i.e. relay?
Yes. We do accommodate teams for most of the races. Each team member has to complete one discipline in the form of a relay.
Will the roads be closed for the event?
This differs from event to event. Most races will have some sort of road closure. For more information about a specific event, please contact us.
Is there water available on course?
Yes, dependent on the race distance, there will be a set amount of water stations. However, you should ensure you have your own hydration in addition to the hydration provided, do not rely solely on what is provided at the race. There will also be hydration available at the finish line.
Does Triathlon South Africa (TSA) sanction Trinity Sports organised events?
Yes. All Trinity Sports organised events are sanctioned. We are also the preferred event organiser for Central Gauteng Triathlon Association who is affiliated to TSA.
I’m new to triathlons, what event should I enter?
As a complete beginner, consider a Sprint event – this is the shortest event offered by Trinity Sports. If you have never swum in open water, we strongly recommend you train and take part in swimming pool events first. Open water swimming is very challenging for beginners. You have to ensure you’re fit enough to complete the race.
What distances are triathlons typically?
Sprint: These are the shortest in distance. 750m swim, 20 km bike, 5 km run
Intermediate or Standard (Also known as Olympic or International): 1.5 km swim, 40 km bike, 10 km run
Long Course (often referred to as half Ironman or 70.3 which is total distance in miles or 113.1 km): Half the distance of a full Ironman. 1.9 km swim, 90 km bike, 21.1 km run (half marathon).
Ultra Distance (often referred to as Ironman): This is a full Ironman. 3.8 km swim, 180.2 km bike, 42.2 km run (full marathon).
What equipment will I need to complete a triathlon?
Swim: A swimming costume (bathing suit), cap and goggles. Many triathlons are “wetsuit legal” but you’ll need to check with the race organisers on the day of the particular event (this is dependent on water temperature, some events are wetsuit compulsory). Use of flippers and other means of propulsion or floatation devices are illegal.
Bike: Road bike (if on the road) or mountain bike (if off-road), cycling shorts, cycling shoes or trainers (if you’re not using cleats), and a helmet. Note that helmets are compulsory throughout the cycle leg. We allow mountain bikes at a road event.
Run: Running shoes or trainers, some athletes use a tri-suit (you could also run in your bike shorts and top).
Who is allowed into transition and what items can I leave in transition?
Only competitors and officials are allowed access to the transition areas. All items are left in transition at the owner’s own risk. We recommend you leave a small bag/box in transition with your race items only; any valuables and bigger items should be left in a secure place like a locker, your car or with family, or at our bag-drop facility.
Am I able to enter an event on the day?
Normally yes, but we cannot guarantee a late entry or if late entries will be available at every event. This is entirely at the discretion of Directors. We strongly suggest athletes enter before the online entries close to avoid disappointment.
Where can I find race day information?
You will receive the Athlete Information Guide via email prior to your race. It is the responsibility of each athlete to familiarise him or herself with race information and rules provided by Trinity Sports. By entering a race, you confirm that you have read all event information provided, and abide by the terms & conditions. You can also find all athlete information guides for each race on the relevant RACE page.
When is race registration?
Registration for events is always one day before to the actual race day and very early morning of race day. Please read your athlete information guide to find out specific times.
What do I need to provide at registration?
You’ll need to present your ID (identity document) or passport IN PERSON in order to collect your race pack. Athletes will not be permitted to race if waivers and medical forms are not signed in person. In the case of minors (under 18), a parent or legal guardian has to collect on their behalf.
When do I receive my timing chip?
At registration only. All chips are allocated to a specific race number. Ensure your chip is attached to your left ankle (do not attach the chip to your right ankle as you will risk it getting stuck in your bike chain). All timing chips are property of the timing company and need to be returned when collecting your bike from transition i.e. No Chip, No Bike
What will happen if I loose my timing chip?
Please inform a member of the event staff. If your chip is lost we will not have times or results for you. You may be liable to pay for the lost chip (Cost = R150 per chip).
Where do I put my race number?
You will receive a race bib at registration with your race number. Athletes are required to attach the bib with a race belt. Remember, bib should be on your back for the cycle and facing forwards during your run.
How do I find my race results?
Results will be made available within hours of the completion of the race. If there are no unforeseen circumstances, we will endeavour to have results available on the day.
- Tri suit or swimsuit
- Anti-chafe cream
- Swimming cap
- Anti-fog spray
- Cycling shoes
- Cycling gloves
- Race belt
- Water bottles
- Energy drinks, gels & bars
- Pump or CO2 tool & CO2 cartridges
- Spare tube/s
- Tyre levers
- Patch kit
- Anti-cramp pills
- Running shoes
- Lock laces
- Race belt
- Running cap or visor
- Energy gels and bars